Terms & Conditions
๐ฆ Delivery Policy
- We offer free delivery on all orders above โน500.
- Orders are typically dispatched within 24 hours after payment confirmation.
- Delivery timeline: 3โ7 business days depending on your location.
- Tracking details will be shared via email and SMS once shipped.
- If no one is available at the address, our courier partner will attempt delivery twice more.
๐ 7โDay Return & Replacement Policy
- You may return or exchange any product within 7 days of delivery.
- Products must be unused, undamaged, and in original packaging.
- To initiate a return, contact our support team or use the โNeed Help?โ button.
- Once we receive and inspect the item, replacement or refund will be processed within 5โ7 business days.
- Refunds are credited to the original payment method.
- In case of a defective or wrong product, we cover the return shipping charges.
๐ณ Payment & Security
All transactions are secured via Razorpay with 256โbit SSL encryption. We do not store your card details.
๐ Contact
For any queries, reach out to us at support@teahaven.com or call +91โ98765โ43210.